Core revenue flows
Welcome, abandoned cart, browse abandonment, post-purchase, win-back, and sunset flows — designed, copywritten, and built in your brand voice.
Email & Retention
The Email Marketing Agency for E-commerce Brands
Paid traffic gets expensive fast. Your list is the one channel you own — and for most DTC brands it should be driving 25–40% of total revenue. If email is an afterthought in your stack, you're leaving the most profitable revenue on the table.
We build the full retention engine: automated flows that catch every high-intent moment, a campaign calendar that drives predictable repeat purchases, and segmentation that sends the right message to the right buyer — without burning out your list.
What you get
Inside the engagement
Campaign calendar
A monthly send schedule of launches, promos, and content emails planned around your margins and inventory, not guesswork.
Segmentation & list health
Behavior- and purchase-history-based segments, engagement tiering, and sunset policies that protect deliverability.
Deliverability safeguards
Domain authentication, warm-up, and inbox-placement monitoring so your emails land in the inbox, not spam.
Reporting tied to revenue
Flow and campaign performance tracked against attributed revenue per recipient — not opens and vanity clicks.
How it works
From audit to engine
[01]
Audit & map
We audit your current account, find the leaks, and map the flow architecture against your customer journey.
[02]
Build & launch
Design, copy, and build in Klaviyo. Core flows go live in the first 2–3 weeks.
[03]
Optimize & scale
A/B testing on subject lines, offers, and timing; monthly campaign execution; quarterly strategy reviews.
FAQ
Klaviyo, primarily — it's the strongest platform for e-commerce and what we build on every day. If you're on Mailchimp, Omnisend, or ActiveCampaign, we handle the migration as part of setup.
A healthy e-commerce email program typically drives 25–40% of total revenue, split between automated flows and campaigns. If you're below 20%, there's usually meaningful money being left on the table.
Both. Strategy, copy, design, and the technical build are all included — you approve, we ship.
Yes. We're based in New Jersey and work with brands across NJ and NYC in person, and with e-commerce brands across the US remotely.
Core flows go live within 2–3 weeks and start capturing revenue immediately — abandoned cart and welcome flows usually pay for the engagement first. Campaign revenue compounds over the following 60–90 days.